I’m always amazed at how difficult it is to get a sold car out of our building. I suppose most people in the automotive industry are anxious to get vehicles out the door immediately after a sale, but in our world it seems quite the opposite. We want to make absolutely certain that every broken thing has been discussed (and hopefully addressed) before we ship a car. We are dedicated to continuous improvement.
It’s common for online car purchases from others to arrive with a long list of problems, and we work very hard to make sure that our product arrives with no problems and works properly. We’re not perfect, and not everybody wants to invest in all the repairs that we suggest, but we work very hard to keep refining our pre-departure processes and to keep making our cars wonderful.
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